At Bestees India, we aim to provide our customers with a seamless shopping experience, from placing an order to receiving the products. This Shipping and Delivery Policy outlines the terms and conditions regarding the shipping and delivery of your orders.
Shipping Locations
We currently ship to addresses within India. For international shipping, please contact our customer service team at punetshirtfactory@gmail.com to inquire about availability and rates.
Order Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Delivery Time
- Standard Shipping: Orders are typically delivered within 5-7 business days from the date of dispatch.
- Express Shipping: Orders are typically delivered within 2-3 business days from the date of dispatch.
Please note that delivery times may vary depending on your location and any unforeseen delays by the courier.
Order Tracking
Once your order has been dispatched, you will receive an email notification with tracking information. You can use this information to track the status of your delivery on the courier’s website.
Delivery Issues
- Incorrect Address: Please ensure that you provide the correct shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
- Delivery Delays: While we strive to deliver your order within the estimated timeframe, delays can occur due to unforeseen circumstances such as weather conditions, customs clearance, or courier issues. We appreciate your patience in such cases.
- Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately at punetshirtfactory@gmail.com or 7757066567. We will work with the courier to resolve the issue and ensure you receive your order.
International Shipping
For international orders, delivery times and shipping costs may vary. Customers are responsible for any customs duties, taxes, or import fees that may apply. Please contact our customer service team at punetshirtfactory@gmail.com for more information.
Special Instructions
If you have any special instructions for delivery (e.g., leaving the package with a neighbor), please provide these details in the order notes section at checkout.
Contact Us
If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact us:
- By email: punetshirtfactory@gmail.com
- By phone: 7757066567
Thank you for shopping with Bestees India. We appreciate your business and strive to ensure a pleasant shopping experience.